Cookie Policy
This policy explains how voltiscore.com uses cookies and similar tracking technologies to enhance your experience with our AI data visualization platform. We believe in transparency about the data we collect and how we use it to improve our services.
Essential Cookies
RequiredThese cookies are necessary for the basic functionality of our platform. They enable core features like user authentication, session management, and security protocols.
Without these cookies, certain parts of voltiscore.com wouldn't function properly. They're automatically enabled and cannot be disabled.
Functional Cookies
OptionalThese enhance your user experience by remembering your preferences, language settings, and customization choices within our AI visualization tools.
They help us provide personalized features and maintain your dashboard configurations across sessions.
Analytical Cookies
OptionalWe use these to understand how visitors interact with our platform, which features are most popular, and where users might encounter difficulties.
This data helps us improve our AI visualization tools and optimize the overall user experience.
Marketing Cookies
OptionalThese cookies help us deliver relevant content and advertisements based on your interests and browsing behavior on our site.
They also help us measure the effectiveness of our marketing campaigns and improve our outreach efforts.
How We Use Tracking Technologies
Data Collection Methods
Our platform uses various tracking technologies beyond traditional cookies. These include web beacons, pixel tags, and local storage mechanisms that help us understand user behavior patterns.
For our AI data visualization services, we collect information about which chart types you use most frequently, how you customize visualizations, and which data sources you connect most often.
Information We Track
- Page views and navigation patterns within our platform
 - Time spent using different visualization features
 - Device and browser information for compatibility optimization
 - Geographic location for regional service improvements
 - Error logs and performance metrics for technical enhancements
 - User preferences for chart types and visualization styles
 
Third-Party Integration
Some of our tracking technologies are provided by third-party services that help us analyze platform performance and user engagement. These partners have their own privacy policies, and we encourage you to review them.
We work with analytics providers and cloud infrastructure services that may place their own cookies on your device when you use voltiscore.com.
Managing Your Cookie Preferences
You have several options to control how cookies and tracking technologies function on your device. Here's how you can adjust your preferences:
Browser Settings
Most modern browsers allow you to control cookie settings through their privacy or security sections. You can choose to block all cookies, accept only first-party cookies, or review each cookie individually.
Platform Preferences
Within your voltiscore.com account settings, you can adjust which optional tracking features you'd like to enable. These preferences are saved to your profile and apply across all your sessions.
Mobile Devices
On mobile devices, you can control tracking through your browser settings or by adjusting advertising preferences in your device's privacy settings.
Data Retention Periods
Different types of cookies and tracking data are retained for varying periods based on their purpose:
| Cookie Type | Retention Period | Purpose | 
|---|---|---|
| Session Cookies | Until browser closes | Maintain login status and temporary preferences | 
| Functional Cookies | 12 months | Remember user preferences and settings | 
| Analytics Cookies | 24 months | Track usage patterns and platform improvements | 
| Marketing Cookies | 12 months | Deliver relevant content and measure campaigns | 
Your Rights and Choices
Opting Out
You can opt out of non-essential cookies at any time through your browser settings or by contacting our support team. However, please note that disabling certain cookies may limit some features of our AI visualization platform.
Data Access and Deletion
You have the right to request information about what data we've collected through tracking technologies. You can also request deletion of this data, subject to certain legal and operational requirements.
For users in Taiwan and other regions with specific privacy laws, we comply with local regulations regarding data collection, processing, and user rights.
Updates to This Policy
We may update this cookie policy periodically to reflect changes in our tracking practices or legal requirements. When we make significant changes, we'll notify active users through email or platform notifications.
We recommend reviewing this policy occasionally to stay informed about how we use tracking technologies to improve your experience with voltiscore.com.
Questions About Our Cookie Policy?
If you have questions about how we use cookies or want to discuss your privacy preferences, our team is here to help.
Email: support@voltiscore.com
Phone: +88633310356
Address: No. 77號, Minquan Rd, East District, Hsinchu City, Taiwan 300